Privacy Policy

Scope

This Privacy Policy applies to TurboGrading's website, Chrome extension, and services (collectively, the "Services"). By using the Services, you agree to the practices described below.

Information we collect

• Account and profile information such as name, email, role, and institution.
• Assessment content including submissions, rubrics, scores, and feedback provided through the LMS or the extension.
• Usage data such as feature interactions, log files, device identifiers, browser type, and IP address.
• Billing details processed by payment providers; we do not store full card numbers.
• Communications you send to us, including support requests, surveys, and demo inquiries.

How we use information

We use information to deliver and improve TurboGrading, including grading workflows, generating suggested scores and feedback for instructor review, analytics, customer support, and product development. We also use information to maintain security, prevent fraud, comply with legal obligations, and communicate updates.

How we share information

We share information only as needed to operate TurboGrading:

• With service providers that support hosting, storage, analytics, email delivery, and payment processing.
• With institutions and authorized administrators for reporting, support, and account management.
• When required by law, legal process, or to protect the rights and safety of our users.
• As part of a merger, acquisition, or asset transfer, subject to this policy.

Student data and institutional role

When TurboGrading is provided through a school or institution, that organization controls the student data and determines how it is used. We process student data on behalf of the institution to deliver grading, feedback, and analytics. TurboGrading surfaces suggested grades and feedback to help educators review different parts of student work, and instructors remain responsible for final grades and can edit or override suggestions before sharing them with students. Students should contact their institution to exercise data rights or ask questions about institutional policies.

Cookies and analytics

We use cookies and similar technologies for authentication, security, preferences, and analytics. You can adjust your browser settings to control cookies, but some features may not function as intended.

Data retention

We retain information for as long as needed to provide the Services and meet legal, accounting, or reporting requirements. Retention periods may vary based on institutional agreements and regulatory obligations.

Security

We use administrative, technical, and physical safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International transfers

We may process information in countries where we or our service providers operate. We take steps to ensure appropriate safeguards are in place for cross-border transfers.

Your choices and rights

You may request access, updates, or deletion of your personal information by contacting us. You can also opt out of marketing communications using the unsubscribe link or by reaching out directly.

Children's privacy

TurboGrading is intended for use by higher education institutions and is not directed to children under 13. If we learn we have collected information from a child under 13, we will delete it.